Case studies

Measurable customer outcomes, shipped on Salesforce.

27 published builds across healthcare, financial services, energy, retail and public sector. Each one includes the timeline, the architecture, and the one metric the executive sponsor cared about.

Published case studies

11wk

Median delivery from kickoff to prod

4.8x

Median ROI reported 12 months post-launch

96%

Customer reference rate

Featured · Health Insurance / Policy Servicing

Case Study: AI-Powered Case Sentiment Intelligence for Salesforce Service Cloud

How an AI Agent helped a health insurance support team detect escalation, guide the agent response, and turn a high-risk customer case into a resolved experience.

71%

Benefits inquiries auto-resolved at first contact

8 Weeks

From kickoff to HIPAA-cleared production

VGVaibhav Gupta · Apr 20, 2026Read the build →

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